Refund & Cancellation Policy

The short version

Once an online booking is made — outing tickets or rooms — it cannot be cancelled, changed, transferred, or refunded. Please double-check the date, the number of guests, and your contact details before you pay. If you're unsure about anything, WhatsApp us before booking — we reply fast.

1. Tickets — day and evening outings

• Valid only on the date chosen at booking, for one-time entry, until closing time that day.
• Cannot be cancelled, rescheduled, transferred to another person, or refunded, in full or in part. This applies without exception — including no-shows, late arrivals, and early departures.
• Carry your booking confirmation and a valid government photo ID of the person in whose name the booking was made.

2. Room bookings

• Valid from the chosen check-in date until check-out on the chosen date.
• Once booked online, stays cannot be cancelled, shortened, moved to another date, or refunded. Unused nights or inclusions are not refundable.

3. Failed payments and double debits

If money leaves your account but you receive no booking confirmation, the transaction failed and the amount is reversed automatically by the payment gateway — typically within 5–7 business days, depending on your bank. If it doesn't arrive by then, WhatsApp or email us the transaction reference and we will follow it up with the gateway.

4. If we have to cancel

In the rare event that Rangmanch Farms itself must cancel your booked visit or stay — for weather, safety, or operational reasons — we will offer you an alternate date of equal value or a full refund of the amount paid. This is the only circumstance in which a refund is made.

Nothing to return

We sell farm experiences, not shipped goods — so "returns" don't apply here. That's why this page is a refund and cancellation policy.